Design is not something can be done in just a minute, not to mention on amendment work after the design is done. Most of the time you are required to change or hide the parts/components in specific area. Sometimes you might have forgotten what is the best method & still insist on this because it can save you 10 to 20 percent of design time. You are in a situation to think of someone that can help you out.
Remember during our 30th anniversary celebration, we announce that we put in an in-house program to reduce our communication and support boundary? Now, it is convenient to use a tool in Solidworks task pane, the "1 Click Instant Support" from IME support to ease your pain.
Serial number : will be shown automatically in here
Subject : title for the issue
Attachment : Select the options "Opened Files, SnapShot, Attachfiles"
Description : Description how the issue occurs
Opened Files - current files opened in Solidworks will store in a zip file in assembly together with all the parts.
SnapShot - Print Screen for current view
AttachFiles - Attach the files manually
Before send please ensure "settings" have to be filled up.
Email Address : user email (firstname.lastname@example.org)
Server : IP mail server (exp: 192.168.0.1)
Port : port for outgoing server (SMTP). default will be port "25"
User name : Leave it blank. Key in only if requires Authentication
Password : Leave it blank. Key in only if requires Authentication
Hit on the "Save" button & Send the issue.
Ivan (email@example.com), application engineer for IME Technology, a part time trainer and one of our dedicated technical engineer to solve your SolidWorks problem. Looking for singing partner? You may consider drop him a email