Wednesday, March 4, 2015

Your Success Is Our Success

Over the years, we have remained dedicated to growing our people and strengthening our capabilities - to build trusting relationships and success with you, our dear customer. We believe that making your business even more successful through continuous innovation is the only way IME can achieve our own success. Therefore we always uphold our 3 simple philosophies - Respect, Listen and Care in all our business relationships.

  • RESPECT our customers, employees, suppliers, friends and family. 
  • LISTEN to customers’ needs, employees’ voices and more importantly, listen with patience.
  • CARE about customers’ concerns, employees’ future, our surroundings and society welfare.

We are truly inspired by your burning desire in taking your career and business to an entirely new level. You are the main driver for us to keep innovating, so we can deliver greater experience and value to you.
 
As a result of our effort, we are pleased to announce IME has been awarded with “Highest Customer Satisfaction in AP South” in recent SOLIDWORKS World 2015. We are glad as we are on the right path – to continuously driving innovation with you to achieve higher success.   
 
“SOLIDWORKS Top Reseller - Highest Customer Satisfaction AP South”
* Results based on highest customer satisfaction score resulting from an exclusive SOLIDWORKS Customer Satisfaction Survey in 2014

We couldn’t have done it without your continued support and confidence in IME.

In IME, customer satisfaction is not only about exceeding customer’s expectations, but also delivering the business outcome we promised. We will continue to maintain the highest level of customer service in the years ahead. Also, we will work even harder to understand industry’s needs from time-to-time so that we can bake it into the solutions and services we deliver.

“Coming together is a beginning; keeping together is progress; working together is success.” - Henry Ford

If there is anything that we can do to improve our solution or service to you, we will listen. Please contact us at feedback@cadcam.com.my. We look forward to many more fruitful collaborations and partnership in near future.